Returns and Exchanges


Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return. Please be sure that your package is insured and prepaid. Sorry, we cannot refund your postage.

Heels’R Us – Returns
Tugelaweg 22a
1092 VD Amsterdam
the Netherlands

Your refund will be credited back in Euros at the current exchange rate.


We apologize but we are unable to process exchanges for orders shipping internationally. If you have received a defective or incorrect item, please contact us!